Read the 76 homeowner reviews of Beazer Homes's new homes in the Myrtle Beach area. Myrtle Beach homeowners rated Beazer Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
3.7 out of 5 stars
in the Myrtle Beach area
76 Reviews - 7 Communities
star-rating Purchase of new home
John made the process of buying our new home easy and answered any questions we had along the way. Stacy took care of any questions or problems we had during the building process.
star-rating Beazer Homes Bella Vita
Smooth and Easy... Love our new home!
I’m very impressed with the service given by your people after we moved in . All problems we have experienced so far have been taken care of almost immediately . What was not taken care of is in process of being completed. Your follow up Warenty team is outstanding. They just get things done no excuses .
star-rating Beazer Homes - Excellent people/staff to work with
Excellent people/staff to work with
star-rating Great experience
Bob was the heart and sole of our experience buying our new home. He welcomed us as we were family and worked with us as we designed our home. Five stars Bob
star-rating Beazer Homes
So far in the purchase and closing process everything has gone smooth. We purchased a spec home that was completed a while ago so some of the issues with purchasing a new home have already been taken care of. What issues we did have were addressed quickly and efficiently.
star-rating Great company
Very pleased with my home and everyone i interacted with. The quality is great!
star-rating Cameron Village, Myrtle Beach, SC
Our buying experience with Beazer Homes was excellent. From the time we signed the contract, till completion, the process only took 4 months. Our buying agent (Grant) was in contact with us consistently and was willing to work with us on changes, as necessary and allowable. As with all newly built houses, there are little things here and there that need addressing and for the most part, Beazer was willing to accommodate changes. The one thing I would suggest to Beazer is that you allow the home buyer more than 1 day/hours to view things that need to be addressed (walk through) as it is impossible to see everything in a few hours and I felt very rushed. I would also suggest that Beazer give two to three month for any corrections that need to be made. Most of us don't want to wait a year to correct issues with drywall, nailpops, faulty painting, siding, etc. Our warranty manager (Phillip) is very very responsive, and corrects things if he can, but most things are not under warranty. For example, one of the large landscaping bushes (main stem) was broken upon installation and the landscaping company left it that way/propped. I did not see it until a couple of weeks later, when doing some weeding, which is not under warranty. Then, our pond experienced a washout which caused the turf to slide downhill after a heavy rain within a month of moving in. It too isn't covered, despite it not having had the time to root. Finally, in high 30-40 mph winds (again, a month after moving in) several pieces of siding blew down, due to the fact that they were not installed properly. Phillip agreed to have it fixed, even though it was not under warranty. It would seem that siding not installed properly should be under warranty. In the grand scheme of things, these are minor, but as I reflect on the overall picture, they are things that I wish were addressed in a better manner. ... More
Beazer Homes responded:
Thank you so much for your review! We are glad your overall experience was a good one and we are happy to hear when issues have come up your local representative was helpful! Please reach out to us anytime you have questions or concerns. You can call our New Home Contact Center at 888-623-2937, or email us at NHCC@beazer.com. Thank you again! ... More
Our experience with building our new home has been exceptional. Everything as promised was delivered. The home is beautiful and exactly as we thought it would be. The customer relations throughout the building process from Brad and Johnathan was outstanding. They answered all our questions and sent pictures weekly. Outstanding work from Beazer and team.
star-rating Great Condo
Closing went very well for us,and we our from out of state,everyone worked with us and we closed in about 3 weeks.Of course there are a few minor problems,but they answered our calls right away and fixed the problems.
star-rating Retirement home
Think about an extra power outlet outside the back of the house. Our model the Camden could have used an electric outlet in the washer/ dryer room as well
star-rating Retirement home
My husband and I have been looking for our perfect retirement home for over a year and found it with Bella Vita Gardens in Myrtle Beach! The garden home checked off all of our "have to have" boxes! Jenny was so nice to work with and Matt fixed any minor details before closing! Can't wait to retire so we can enjoy our home and explore the South!
star-rating Beautiful home - bad customer service
We knew that building a new home from a distance of 1,000 miles away would be challenging but the challenges came later. We loaded up our new home with lots of extras but the construction crew banged out our house like the other cookie cutter homes and forgot to add the extras we purchased like upgraded molding on windows and baseboards, upgraded tile shower, stainless vent hood. The installed fiberglass shower had to be ripped out and they left behind damaged walls when new tile shower was finally installed correctly, microwave that we did not want was installed so that had to be ripped out and backsplash redone. I could go on and on. If you just want the cookie cutter house they build you will be happy but we opted for a lot of the extras they offer and it has been very challenging getting the house completed the way we want it. Beazer in a big hurry to close on homes to get their money but not in a big hurry to fix issues after closing that need addressing. After closing, their contact people at the property never answer voicemails or texts. They have moved on to the next group of homes that need to get finished and closed. I am sure all of our issues will be addressed eventually after submitting them multiple times to the Beazer warranty department. ... More
Beazer Homes responded:
Thank you for submitting this feedback! We appreciate the time you took to submit this information to us. We would like to apologize for any issues you have experienced with your new home. We have reviewed your account information with our Myrtle Beach team and they let us know they have been in touch all concerns have been addressed at this time. Please know we are always here to help and look forward to improving your experience going forward. You can reach our New Home Contact Center at 888-623-2937 or via email at firstname.lastname@example.org. Thank you again! ... More
star-rating BEAZER EXPERIENCE
HOME IS EVERYTHING WE WANTED, CRAFTSMANSHIP IS OUTSTANDING. THE SUPPORT IS AMAZING. HOME INSPECTION OR WALK THROUGH WAS VERY THOROUGH, MATT WAS VERY KNOWLEDGEABLE AND HELPFUL. +
star-rating FIne Beazer Experience
Beazer has a well-earned reputation for building quality homes. My experience with them is excellent. They are fast, efficient and very responsive to your questions, concerns and needs. No unpleasant surprises!
star-rating Great Home Buying Experience
This is the third home we’ve ever owned and this is, by far, the best home buying experience we have had. When my wife and I were considering moving to the Myrtle Beach area, we were there on vacation and just looking to see what was available in the area. While searching, an advertisement for Beazer Homes Bella Vita Gardens appeared on my wife’s iPad. So we decided to check them out. When we walked into the model home, my wife and I fell in love and knew this is what we wanted. Over the next year, we kept in contact with the new home counselor and when we were ready, we returned and decided to purchase a unit. She was very knowledgeable and thorough and very helpful in finding a way to help us live our dream. From choosing the components and appliances for our unit to choosing one of their preferred mortgage companies, everyone involved in the process was very kind and kept us involved in the entire building process. The quality of their homes is top-notch and they take pride in their home construction. Thank you for building some of America’s finest homes. ... More
star-rating MOVING IN TO OUR GARDEN HOME
GREAT HOME BUILDER TO BUY A HOME FROM
star-rating Johnathan is the go to person
During our building process we experienced several different performance. First our buying and sales experience was very positive. John, the sales agent was extremely helpful and guided us through the various selection process professionally. If anything be aware there are a lot of choices and some things slip through the crack, so beware and personally make sure what you want is written down on the order. Do not take anything for granted. Then came the purchasing experience which was the most stressful, unprofessional and troubling experience. Janise, from the Oleander office, is extremely unfriendly, unprofessional, lacks customer relations skills, and want “her way”, with no compromises or negotiations what mistakes at the sales level occurred. Beware, make sure everything at the sales level is documented, Miss Janise, informed us that she will not back up what the sales agent promised or said, and “that you have a signed contract”, and not changes can be made. She personally held up the start of the building process by 2 months because of her inflexibility and arrogance. We changed lots after 10 days to a more expensive lot (the new lot had a $45,000 more premium). She would not accept this change because they received the new purchase agreement on day 11 and because the sales agent had not completed a change order. Because she continued to apply any down payment to the old lot, our real estate agent could not reason with her, John (Beazer, sales agent) could not reason with her and her abruptness to us we stopped payment on all the checks and had decided to walk away from the deal, leaving aver $12,000 on the table. It took a meeting of our sales agent with the president of the division to resolve the situation. Expecting the worst during the building process, we met the builder, Johnathan. What a delight to work with this experienced, professional, knowledgable, customer focused Beazer employee. If it were not for Johnathan we would have walked away from Beazer and the home at Park Place, Myrtle Beach, SC. My wife and I thank Johnathan for everything he did to manage the building of our home. He realized, unlike Janise, that purchasing a home is an emotional experience and he did everything right to ensure our satisfaction and peace of mind. Now that we are in the house our experience with the warrentee people has been very positive, both on the local level, Katherine and with the corporate representatives. All in all, the building process with Beazer involves lots or waste and rework, BUT, they make good on their workmanship and promises. ... More
star-rating Excellent review
It was an excellent experience from beginning to end. It is a well maintained development which is centrally located. The homes are well built and have updated designs. It is a very pleasant community to live in.
star-rating Beazer Homes - It was a very positive experience and everyone was so helpful.
It was a very positive experience and everyone was so helpful.
star-rating BEAUTIFUL HOME HAPPY LIFE
Very happy with my new home. Am now busy decorating and customizing it to meet my needs.
star-rating New home purchase
The entire experience was excellent. We were kept informed regularly of progress being made. Scott, our builder, and Jessica, our consultant, were by far the best we could have asked for. We are very satisfied with the construction and offerings. I would highly recommend a Beazer home to make your dreams come true.
star-rating Love this house-Great experience, great people !
Floor plans are easy to design with the help of staff. Beautiful great room. Kitchen is so large, open and easy to maintain. Bathrooms in our plan are huge. All our design elements are tasteful. We built this home from out of state and the entire Beazer sales group helped with pictures of the construction to keep us updated . We are so delighted with our new home. Thanks to all of you.
star-rating New home
We love our home . All contractors are a pleasure to work with. The only thing we aren’t overly happy with is floor plug in family room. Too close to wall once we added fireplace.
Very satisfied with the level of professionalism and courtesy throughout the selection and purchase process. Just as satisfied with the overall quality of the home, which was why we chose Beazer.